In Maintain Customer:

1. Ensure that the email address is filled in correctly.

In Company Profile:

1. Go to Email Settings,
 fill in the details based on different email accounts.

Examples for User and Sender Name:

User: Company email (e.g. estream@gmail.com)

Sender Name: NoReply

2. For app password, go to Google, at the top right click on your profile icon and click 'Manage Google Account'.

3. 
In the search bar, type "app password" and click 'Sign in with app passwords'.

4. Under Help Center, find 'Create and manage your app passwords' and click it.

Then, enter your account password to continue.

5. If app passwords is not available for your account, may refer to the following information under Help Center.

6. If app passwords is available, the following will be shown.

Enter a name then click Create.

7. Copy the generated password and paste it into Email Settings.

Send Test Email:

1. Click Send Test Email, enter Recipient's Email, then click OK.

2. Once this window pops up, it means the email has been sent successfully.

The email address you entered as the recipient earlier will receive an email with the message "This is a test email."

How to email E-invoice to customers?

1. Open an invoice that has been submitted as an e-Invoice, click MyInvois and choose Refresh Sandbox e-Invoice Status.

2. At the bottom, click Share and select Send Email.

4. Choose a report format then click OK.

Please note that only the following formats support the batch email function.

For easy recognition, these formats are highlighted with a yellow frame.

5. A confirmation message will appear once the email is sent.

Video Guide:

Batch Email Statements/Invoices